How long does delivery take?
| Shipping Method | Order valve | Shipping fee | Estimated time |
| Free Shipping | $499 and up | free shipping | |
| Ordinary Delivery | < $499 | $6 | 7 - 15 days |
| FAST Express | $499 and up | $20 and up (Consult customer service at the time of purchase) | 5 - 7 days |
Where does Sortfle ship to?
All countries.
I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.
Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route,but you can cancel an order within 60 minutes and reorder with accurate details.
Notes:
- If the order is canceled by the customer more than 1 hour after placing an order, the customer must bear any return shipping fees that may apply.
- If the wrong address is provided by the customer, and this leads to the package being lost or otherwise becoming unrecoverable, the customer shall bear the loss. Sortfle will not replace the order or issue a refund.
What do I need to do when I received a different product than what I ordered?
Please contact customer support at servicet@sortfle.com.